Refund & Return Policy

Your satisfaction is important to us.

Eligibility for Returns

Products may be returned within 7 days of delivery if:

• Wrong item was delivered

• Product was damaged during transit

• Product is defective or expired

Items Not Eligible

• Used or opened paint containers

• Products damaged due to improper storage or handling by the customer

• Custom-mixed paint colours

Refund Process

Once your return is inspected and approved:

• Refunds are issued to the original payment method

• Processing time: 3–7 business days

How to Request a Refund

Email: support@eaglepaints.com.ng
Include:

• Order number

• Photo of product

• Description of issue

We will respond within 24–48 hours.